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Supporting people with a visible difference

Kerry Montgomery

21 Nov 2023


We all look different but living with a condition that affects appearance often leads people to feeling very different from what society deems ‘normal’. A visible difference may be a result of a congenital condition (e.g., cleft lip and palate, aperts syndrome), a skin condition (e.g., acne, vitiligo, alopecia), or a result of injury or trauma (e.g. burns and scars) and it may affect one or multiple areas of the body. This webinar will explore the challenges some people with a visible difference experience, and how low intensity interventions can be tailored to provide support.

This webinar will focus on some of the similarities across conditions, focusing on the interaction between self-appraisal and negative reactions from others, and provide tools to support people to feel better equipped to manage potentially difficult social situations. We will look at what we can learn from the factors associated with positive adjustment and how to incorporate these into LI interventions. 

The event will be equivalent to 2 hrs of CPD.


This webinar will explore the psychosocial impact of visible difference and how to support people using low intensity interventions.
This webinar will:
• Help attendees consider the importance of language when discussing visible difference
• Help attendees consider the types of difficulties people with a visible difference may experience in day-to-day life
• Provide an overview of the theory behind adjustment to a visible difference
• Help attendees to consider how low intensity interventions can support those with a visible difference.
• Help attendees consider how

Learning Objectives

Participants will
• Have an overview of the psychosocial impact of visible difference
• Understand the difficulties people may experience and how this can affect daily life
• Understand how LI interventions can be tailored to support individuals with a visible difference
• Understand some of the techniques to help improve confidence during social situations.

Training Modalities

Didactic content, Q and A, Polls.

Key References

Rumsey, N., & Harcourt, D. (Eds.). (2012). Oxford handbook of the psychology of appearance. OUP Oxford.

Clarke, A., Thompson, A. R., Jenkinson, E., Rumsey, N., & Newell, R. (2013). CBT for appearance anxiety: Psychosocial interventions for anxiety due to visible difference. John Wiley & Sons.

About the presenter

Kerry worked in IAPT services delivering LICBT for 10 years. After moving on Kerry has delivered training and supervision to clinicians supporting people with a visible difference. Kerry’s academic background is in Psychology and she holds an honorary position at the University of Manchester. She gained her PhD in 2017 which looked at mindfulness interventions for social anxiety in people with visible skin conditions and has spoken nationally and internationally on this subject. Kerry has written self-help guides to support those with a visible difference as part of consultancy work with national charities. Over the last 15 years Kerry has worked with a number of national charities to become one of the leading experts in low-intensity interventions and peer support for those with visible difference.

Who should attend

This webinar is suitable for practitioners delivering low intensity CBT interventions, but may also be useful to CBT therapists and any practitioners working in mental health settings who see people with a visible difference in their practice.

Low Intensity clinical contact hours survey - BABCP Low Intensity Special Interest Group

Please click below if you are interested in contributing to the survey.


The BACP Low Intensity SIG are interested in the impact of clinical contact hours on Low Intensity/Wellbeing Practitioner wellbeing. This questionnaire contains six multi-choice questions and a free text box for you to share your experiences. The answers to these questions will help the BABCP SIG plan how to meet CPD topics and other developments within the SIG.  The SIG hope to produce a write up of the answers to this questionnaire to be shared with SIG members and to be used in training.

View Survey

This FREE conference is for Psychological Wellbeing Practitioners working in Talking Therapies for Anxiety and Depression services and is brought to you by Bespoke Mental Health in collaboration with the NHS England Talking Therapies National PWP Leads Network

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