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Optimising the use of outcome measures as a mechanism for feedback and treatment personalisation

Professor Jaime Delgadillo

Tuesday, 11 November 2025

Introduction

This webinar aims to support the use of routinely collected outcome measures as a mechanism to improve clinical outcomes in psychological therapy.


The event will be equivalent to 1 hr of CPD.

Content

Drawing on the available evidence base in the field of psychological therapies, this webinar will cover the following three topics:
1. Empirical basis for the use of psychometric measures as a mechanism for feedback.
2. Guidelines on how to integrate measurement into the therapy process.
3. Personalisation of therapy for cases that are not-on-track.

Learning Objectives

• To understand the evidence from clinical trials of feedback-informed therapy.
• To learn good practice guidelines on how to orient patients to the use of measures and to ensure adherence and accurate progress monitoring.
• To understand methods to identify cases that are on-track and not-on-track, based on routine outcome monitoring.
• To understand common reasons why some cases are not-on-track.

Training Modalities

As a short (1hr) webinar, this will primarily involve the use of audiovisual materials, including videos, allowing time for discussion with the participants.

Key References

• Barkham, M., De Jong, K., Delgadillo, J., & Lutz, W. (2023). Routine Outcome Monitoring (ROM) and feedback: Research review and recommendations. Psychotherapy Research, 33(7), 841–855. https://doi.org/10.1080/10503307.
• 2023.2181114Delgadillo, J., de Jong, K., Lucock, M., Lutz, W., Rubel, J., Gilbody, S., ... & McMillan, D. (2018). Feedback-informed treatment versus usual psychological treatment for depression and anxiety: a multisite, open-label, cluster randomised controlled trial. The Lancet Psychiatry, 5(7), 564-572. https://doi.org/10.1016/S2215-0366(18)30162-7
• De Jong, K., Conijn, J. M., Gallagher, R., Reshetnikova, A. S., Heij, M., & Lutz, M. C. (2021). Using progress feedback to improve outcomes and reduce drop-out, treatment duration, and deterioration: A multilevel meta-analysis. Clinical Psychology Review, 85, 102002. https://doi.org/10.1016/j.cpr.2021.102002
• De Jong, K., Delgadillo, J., & Barkham, M. (2023). Routine outcome monitoring and feedback in psychological therapies. Open University Press.

About the presenter

Jaime Delgadillo is a Professor of Clinical Psychology at the Institute of Psychiatry, Psychology & Neuroscience (IoPPN) - King's College London. He has twenty years of clinical experience and has published over 100 scientific papers and book chapters in the field of mental health. He has been a principal investigator in clinical trials of psychotherapy and digital health interventions, supporting people with problems such as depression, anxiety, addictions, and occupational burnout. He is a member of the international Society for Psychotherapy Research and an associate editor of the society’s journal, Psychotherapy Research.

Who should attend

The content is aimed at psychological therapists / supervisors / managers working in NHS Talking Therapies Services.

Details coming soon

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